Organization hierarchy

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Organizational hierarchy is an internal SmartSimple system construct that reflects the hierarchy of a SmartSimple customer organization, such as company, division, and branch – a three level hierarchy.

  • A second hierarchy called the external hierarchy reflects organizations other than the customer organization.
  • All contacts, regardless of whether they are able to log into the system (users), are associated with a single, specific level in either the internal or the external hierarchy.
  • An unlimited number of levels can be created in both the internal or external hierarchies.