Difference between revisions of "Category:SmartSimple Microsoft Outlook Synchronization"

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(SmartSimple Initial Setup)
(Installing the SmartSimple Outlook Synchronization Add-In)
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=Installing the SmartSimple Outlook Synchronization Add-In=
 
 
Depending on the version of Windows you are running and the security settings applied on your computer, you may need Administrative access to install the plug-in.
 
 
Be sure to download the appropriate version from your copy of [[SmartSimple]] before proceeding.
 
 
Use the following step-by-step instructions to install this feature.
 
 
The images in this example are taken from Outlook 2010.
 
 
 
1. Launch '''Microsoft Outlook'''.
 
 
2. Choose the '''Tools''', '''Options''' [[Menu|menu]].
 
 
[[Image:Exc13.png]]
 
 
3. Click the '''Other''' tab.
 
 
[[Image:Exc14.png]]
 
 
4. Click the '''Advance Options''' button.
 
 
[[Image:Exc15.png]]
 
 
5. Click the '''COM Add-ins''' button.
 
 
[[Image:Exc16.png]]
 
 
6. Click the '''Add''' button.
 
 
[[Image:Exc17.png]]
 
 
7. Browse to the folder where you stored the file '''SSOutlook.dll'''.
 
 
[[Image:Exc18.png]]
 
 
8. Select the File - '''SSOutlook.dll'''.
 
 
9. Click the '''OK''' button.
 
 
The '''Add-in''' is added and selected.
 
 
[[Image:Exc19.png]]
 
 
10. Click the '''OK''' button on each screen until you are returned to Outlook.
 
 
The new buttons will be added to the Outlook toolbar – '''Setting and Sync'''.
 
 
[[Image:Exc20.png]]
 
 
You are now ready to configure the settings.
 
  
 
=Using the Settings button=
 
=Using the Settings button=

Revision as of 13:13, 26 August 2013

Overview

The SmartSimple Microsoft Outlook Synchronization tool provides the following features:

  • Maintenance of contact and company information in Outlook or SmartSimple. Note: only companies and their associated contacts, where the company "ownership" is set to the current SmartSimple user, will be synchronized.
  • Maintenance of your personal calendar in Outlook or SmartSimple.
  • This feature also supports notes for each calendar entry and the use of any custom calendar fields defined in SmartSimple. Notes can be created in Outlook or SmartSimple.
  • If you are using the SmartSimple Applicant Tracking system, you can synchronize applicant information including applicant resumes.

Downloading the SmartSimple Outlook Synchronization Add-In

You can download the Outlook Synchronization Add-in from your copy of SmartSimple.

There are 2 versions of the Plug-in, one for Microsoft Windows 32 bit and a separate one for Microsoft Windows 64 bit. Download and install the corresponding file for the version of Windows that you are running.

  • It does not matter what version of Microsoft Outlook you are running (32 bit vs 64 bit), you just need to install the proper version for the operating system you are running (Windows 32 bit vs Windows 64 bit).
  • There are no longer different installer files for the older versions of Outlook (2003, 2007). Use the same installer regardless of which version of Outlook you are running.
  • Microsoft .NET Framework 4 is required for the Add-In to work and will be installed automatically as part of the setup.


Outlook Synchronization Installer for Windows 32-bit

1. Select the Help, Downloads menu.

HelpDownloads.png

2. Under the Microsoft Outlook header, find Outlook Synchronization for Windows 32-bit. To the right you’ll find a download link. Click Download and choose to Save the SSOutlookAddInSetup32.zip file.
3. Place this file in any folder.

Outlook Synchronization Installer for Windows 64-bit

1. Select the Help, Downloads menu.

HelpDownloads.png

2. Under the Microsoft Outlook header, find Outlook Synchronization for Windows 64-bit. To the right you’ll find a download link. Click Download and choose to Save the SSOutlookAddInSetup64.zip file.
3. Place this file in any folder.


Using the Settings button

There are three buttons on the SmartSimple toolbar:

Exc11.png

Setting your User Information

The following instructions show you how to set user information.

You only need to set these values the first time you use the Synchronization tool.

11. Click the SmartSimple Settings button.

The SmartSimple Settings Options are displayed.

Exc21.png

12. Enter your username, password, company alias and URL.

Exc22.png

13. Click the Refresh button to validate the setting.

14. Click the Close button.

If any of the values are incorrect the following message will be displayed.

Exc23.png

Setting up a SmartSimple Enabled Calendar or Contact List

The Synchronization feature uses the name of the folder to identify if the selected folder – either contacts or calendar – that should be synchronized with SmartSimple.

  • If the name of a selected folder contains the word "smartsimple" (not case sensitive) then the Sync Calendar or Sync Contact button will be enabled depending on the folder type.
  • If you wish to synchronize your personal calendar or personal contacts you must add the word “smartsimple” to the description, as you cannot change the names of these personal folders. To add the word SmartSimple to the calendar description use the following instructions.

Right click on the calendar or contacts icon and choose properties.

The description will be displayed as a large text box in the middle of the settings.

Type SmartSimple.

Click the OK button.

  • If you wish to synchronize an existing list of contacts in Outlook with SmartSimple then you will need to rename the folder to contain the word "smartsimple" - not case sensitive.

Creating a New Folder

Displaying the Outlook folder list before you create the folder makes it easier to see where the folder will be created.

15. If the folder list is not displayed, choose the View Folder List menu.

Exc24.png

16. Select the level where you wish to add the new folder.

17. Choose the File, New Folder menu.

Exc25.png

18. Type a folder name – be sure to include the word "smartsimple".

Exc26.png

19. Set the folder type to either Appointment items (for Calendar Synchronization) or Contact items (for Contact Synchronization).

Exc27.png

20. Click the Ok button.

Exc28.png

The folder icon will indicate either contacts or appointments.

Creating a Shortcut on your Outlook Sidebar

You can drag the folder name to the Outlook sidebar to create a shortcut. This will make it easier to locate the folder in the future.

21. Drag the Folder name to the required location on the Outlook sidebar.

Exc29.png

You can repeat the folder creation process with a new calendar folder.

Exc30.png

Once complete you can use the View Folder List menu to hide the folder list.

Using Outlook Synchronization

22. Click on the Contact folder.

The Sync Contacts button is enabled.

Exc31.png

23. Click the Sync Contacts button.

The Synchronization process is for contacts is executed.

Exc32.png

24. Click on the Calendar folder.

The Sync Contacts button is enabled.

Exc33.png

25. Click the Sync Calendar button.

The Synchronization process for the calendar is executed.

Outlook Contact Fields vs. SmartSimple Fields

The following table shows how Outlook Contact fields are mapped to SmartSimple Contact fields.

Exc12.png

Setting Custom Fields Values for Contacts

Once the folder has been synchronized for the fist time you can set custom field values for any contact or change their role to the extent that your SmartSimple role supports adding or changing roles.

26. Double click on any contact.

The contact window is displayed.

Exc34.png

Note the SmartSimple Fields button.

Exc35.png

27. Click the SmartSimple Fields button.

The SmartSimple Fields window is displayed.

Exc36.png

The top pane of the window displays the contact roles and the bottom pane displays the fields associated with the selected role.

Setting Additional Contact Roles

This window is used to set additional roles for the contact.

  • Current roles are indicated with a tick mark next to the role name.
  • Other additional roles you can set are displayed.
  • As you select additional roles the field list will change to display any additional fields associated with the selected role.
  • If roles have not been established then only custom fields associated with a contact will be displayed.
  • If no custom fields are set for a role, you can still set the role for the contact.

You cannot create a new role or a custom fields in Outlook. This must be done in SmartSimple.

28. Select an additional role.

Exc37.png

Additional fields will be displayed if they are associated with the new role.

Setting a Custom Field Value

29. Double click on a field on the bottom pane to set its value.

Exc38.png

The selection options and the validation types will be same as originally established in SmartSimple.

30. Click the OK button to save the new value.

31. Click the Save and Close button.

Exc39.png

The contact record is updated and closed.

Updating Calendar Events

Synchronized calendar events can also have custom fields and multiple notes for each event.

32. Create a new appointment in your SmartSimple Synchronized folder.

33. Save and redisplay the appointment.

Exc40.png

34. Click the SmartSimple Fields button.

If any event custom fields exist, you can set their values.

Adding Event Notes

You can add multiple notes to a single event in SmartSimple. This functionality is replicated in the Outlook Calendar event.

35. Click the SmartSimple Notes button.

Exc41.png

Existing notes are displayed in the top pane of the window.

A new note is composed in the bottom pane of the window.

If there are multiple types of notes with different permissions then you can select the note type form the Note Type combo box.

Exc42.png

36. Click the New Note button.

37. Type the new Note.

Exc43.png

38. Click the OK button.

The Note is added.

These notes will be uploaded the next time you synchronize with SmartSimple.

Reserved Fields in Outlook

The Outlook Synchronization feature uses three contact outlook fields to store the custom contact and role information.

These fields are Contact InformationBilling, Miscellaneous fieldsUser1 and User2.

You should not use these fields for other purposes. If you do any information that you enter will be overwritten the next type you synchronize with SmartSimple.