Level 1 Templates

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Level 1 templates provide a method of delineating between different types of Level 1 items. Each template that you create can have the following characteristics:

  • A unique Level 1 Workflow, which will trigger whenever a new item using this template type is added.
  • A unique Level 2 Workflow, which will trigger whenever a new item using this template type is added.
  • A set of forms that are to be associated with the Level 1 item.
  • The list of statuses that you wish to associate with the specific template.
  • An external Internet available web page that can be used to create new Level 1 items.
  • A set of custom fields.


Creating Level 1 Templates

You can create and modify Templates by clicking the Templates link on the Settings tab of your UTA.

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  • Existing Templates are listed on the left of the page.
  • Details of each template are displayed on the right of the page and new templates are added to the right of the page.

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Template Settings

Each template has the following settings:

  • Name - Name for the template.
  • Caption - Default display name for the Template.
  • Display Order - The order that templates are displayed in the template combo box.
  • Use Internal Formatting - Selected when templates are configured as external pages, so the formatting and functionality of the external page will reflect the display and operation of the internal pages.
  • Restricted to - A single internal company that can use this template.
  • Level 1 Workflow - A workflow connected to this template. See Enabling Workflows in the UTA.
  • Level 2 Workflow - A workflow connected to Level 2 activities connected to a Level 1 item based on this template. See Enabling Workflows in the UTA.
  • UTA Role Assignment Workflow - Allows you to define one or more UTA Role Assignment Workflows that are triggered by this Template.
  • UTA Company Assignment Workflow - Allows you to define one or more UTA Company Assignment Workflows that are triggered by this Template.
  • Description - Any comments or notes you wish to include. Note: These don't manifest anywhere except on this page.
  • Master Schedule Enabled - See Master Schedule Template.
  • Access Roles - Sets the roles able to access records associated with this template.
  • Creation Roles - Sets the roles that are able to create records with this template.
  • Template Formula - One or more formulas or expressions associated with the template, which are automatically executed whenever a Level 1 item associated with this template is saved. (See Template / Type Formula)
  • ID Used - Used in conjunction with Template Formula above: if not left blank, Template Formulas are restricted to process variables only from the Custom Field IDs that are entered here.

Associating Templates with Statuses

Not all Level 1 templates may require all the same statuses. Although the statuses are created globally, you are able to associate only the required statuses to each individual template.

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Alternatively, if you navigate into the hereStatus settings then populate the Enabled on Level 1 Templates with the templates you want to make the status available for selection against.

See Also




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