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→What the Support Desk Does
||Issues relating to system availability or performance preventing usage or access to the system as a whole or to its primary functionality.
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'''Server Unavailable'''
This issue was resolved once Support notified the client that these activities were meant to be created through an automated process (called [[Payment Scheduler|'''Batch Create Payment''']]) and not created manually, which is why they were experiencing the issue. The automated process was utilized to create the payment activity and the client was able to continue their work.
