Newsletter December 2005 Issue 15

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Feature of the Month

Universal Tracking Application

Last spring we introduced a new application into SmartSimple - The Universal Tracking Application. We created this application so companies could track important items (issues, contracts, assets, cases to name a few) and associated activities that did not fit into the traditional sales, project or applicant tracking applications.


And what a reaction it created! Our clients have developed applications from Help Desk applications through Case Management to Quotation Tracking. We use the application ourselves for our Help Desk as well as Client Contract Tracking and it has proved really useful for everyone. In fact, we have more than a few clients that have signed up just for this application. Of course as a standard part of the system there is no additional charge to create and deploy one or more application.

Call our help desk for more details or to get started on your own Universal Tracking Application.

New Features

In the last two months we have been busy with a set of small but important updates to the system.

Custom Fields

Innovative people are always looking for new types of custom fields to enhance their copies of SmartSimple. We have added a new set of custom field-types which adds even more flexibility with what type of information can be linked to an item in SmartSimple:

You can now add existing People and Companies (Entities) to applications using custom fields.

Also, you can now upload your ledger codes and connect these through the new Ledger Lookup field to context every activity to the correct ledger code.

On-line Payment Processing

Some clients have been requesting to pay invoices by secure on-line credit card and we have now enabled this feature. You can access our online payment form by going to, or from within SmartSimple by going to Global Settings > Licencing > New Payment.

Our partner is Paymentech ( Of course if you want to enable your own clients on-line payments using SmartSimple you should give us a call and we will explain the process.


Our Toronto classroom is fully operational and courses are scheduled between now and October, 2008.

Click on the links below to see the course outlines and 2008 training schedule. Please contact if you would like to register.

Training Course Outlines

Training Dates 2008