Changes

How the SmartSimple Support Desk Works

6 bytes removed, 15:05, 30 May 2019
no edit summary
'''[https://www.smartsimple.com/support.phpttp:// Contact Live Agent here]'''
=== Community Portal == 
Current clients may log tickets through their own [[instance]] using our '''Community Portal''' function. The Community Portal is a dashboard that simplifies the process of managing your tickets and connecting with SmartSimple. 
To enter the Community Portal:
1. Click the 9-square menu icon on the top right of your page:  [[File:052919_MenuIcon.png]]
2. Under the heading '''Help,''' select '''Support.'''
2,299
edits