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How the SmartSimple Support Desk Works

632 bytes added, 15:11, 30 May 2019
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{{#ev:youtube|8OUqi46cCek}}
 
===Inside the Community Portal===
Below is a list of activities that can be performed from within the Community Portal. 
 
{| class="contenttable"
|-
||'''Topic'''
||'''Activities'''
|-
||Ticket Information
||
* Create tickets
* View all active tickets
* Close resolved tickets
* View enhancements
* Export ticket information
 
|-
||Community Features
||
* View upcoming
* Read community news
* View your event registrations
 
|-
||Links to Access
||
* Live Chat 
* Access to SmartSimple Forums
* [[Discussion Boards]]
* Access to the SmartWiki
* Link to [https://www.youtube.com/user/smartsimplesoftware SmartSimple Youtube]
 
|}
==What the Support Desk Does==
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