Difference between revisions of "Using Quick Messaging"

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'''[http://smartsimple.com/files/113/f102251/Using_Quick_Messaging_viewlet_swf.html View It Here]'''
 
'''[http://smartsimple.com/files/113/f102251/Using_Quick_Messaging_viewlet_swf.html View It Here]'''
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==Using Quick Messaging==
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You can also send stored messages to people within your copy of [[SmartSimple]].
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* These messages are stored in the recipient’s inbox, and are also displayed in the sender’s quick message outbox.
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* You can send a quick message to someone that is currently online by clicking on his or her name in the '''People Online''' list.
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* If the person is not online then you can click on the quick message icon for that person in the organisation chart, in the all [[User|users]] list or [[External|external]] contacts list.
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==Sending Quick Messages==
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1. Click on a [[Username|username]] in the '''People Online''' list.
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The '''Quick Message''' window is displayed.
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The [[Username|username]] is set to the name selected from the '''People Online''' list.
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You can switch a quick message to an email message by clicking the '''Switch to Email''' button – provided you have previously set up an email account.
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[[Image:Quick1.png]]
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2. Type the '''Subject'''.
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3. Type the '''Message Body'''.
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==Adding a Complementary Copy==
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You can complementary copy multiple people into the message.
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1. Click in the '''CC''' list.
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2. Type the start of another [[User|user’s]] name.
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3. Click the '''Check''' button.
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[[SmartSimple]] will attempt to resolve the [[Username|username]].
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The following message is displayed.
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4. Click the '''OK''' button.
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5. Click the '''Send''' button.
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==Quick Message – In and Out Box==
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The message is sent, and a copy is stored in your outbox. You will know when a message is read by reviewing your outbox.
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1. Click the '''Communications''', '''Quick Messages''' [[Menu|menu]].
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The inbox is displayed.
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Note the button at the top of the page displays your '''Sent''' items.
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==Replying to Quick Messages==
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There are a number of indications that a message has arrived:
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* The message alert is displayed below the '''People Online''' list.
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* The message is displayed in your inbox with a '''New Item''' icon.
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==Navigating and Managing Message Information==
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At the top and bottom of the message list the navigation controls are displayed.
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[[Image:Quick.png]]
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The '''Inbox''' also displays the '''Delete''' button and the '''Select/Deselect''' check boxes.
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[[Image:Quick2.png]]
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1. Click the '''Select All''' check box.
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All the messages are selected.
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2. Click the '''Delete''' button.
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All messages are deleted.
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[[Category:System Management]][[Category:View It]][[Category:Communications]]
 
[[Category:System Management]][[Category:View It]][[Category:Communications]]

Revision as of 13:45, 9 November 2007

View It Here

Using Quick Messaging

You can also send stored messages to people within your copy of SmartSimple.

  • These messages are stored in the recipient’s inbox, and are also displayed in the sender’s quick message outbox.
  • You can send a quick message to someone that is currently online by clicking on his or her name in the People Online list.
  • If the person is not online then you can click on the quick message icon for that person in the organisation chart, in the all users list or external contacts list.

Sending Quick Messages

1. Click on a username in the People Online list.

The Quick Message window is displayed.

The username is set to the name selected from the People Online list.

You can switch a quick message to an email message by clicking the Switch to Email button – provided you have previously set up an email account.

Quick1.png

2. Type the Subject.

3. Type the Message Body.

Adding a Complementary Copy

You can complementary copy multiple people into the message.

1. Click in the CC list.

2. Type the start of another user’s name.

3. Click the Check button.

SmartSimple will attempt to resolve the username.

The following message is displayed.

4. Click the OK button.

5. Click the Send button.

Quick Message – In and Out Box

The message is sent, and a copy is stored in your outbox. You will know when a message is read by reviewing your outbox.

1. Click the Communications, Quick Messages menu.

The inbox is displayed.

Note the button at the top of the page displays your Sent items.

Replying to Quick Messages

There are a number of indications that a message has arrived:

  • The message alert is displayed below the People Online list.
  • The message is displayed in your inbox with a New Item icon.

Navigating and Managing Message Information

At the top and bottom of the message list the navigation controls are displayed.

Quick.png

The Inbox also displays the Delete button and the Select/Deselect check boxes.

Quick2.png

1. Click the Select All check box.

All the messages are selected.

2. Click the Delete button.

All messages are deleted.

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