Difference between revisions of "Address Types"

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−	The '''Address Types''' setting in the [[Business & System Configuration]] section of the [[Global Settings]] page allows you to define a number of different address types to be used elsewhere in the system.
−	[[image:Address_Types.png]]
−	In order to use this feature, you must first go to [[Global Settings]] > [[Business & System Configuration]] and check off the "Enable Multiple Address" option.	+	==Overview==
−	* '''IMPORTANT:''' when enabling you <u>must</u> follow the instructions on the [[Importing Address]] wiki article to ensure the existing addresses are retained.	+	The '''Address Types '''setting allows you to define a number of different address types to be used elsewhere in the system.
		+
		+	==Configuration - Essentials==
		+	===Example of Address Type===
		+	'''Address Types '''are available to a [[User|user]] with a [[User role|role]] that an '''Address Type '''has been made available to; similarly, they are available to an [[Organization|organization]] with a [[Client Categories|category]] that an '''Address Type '''has been made available to.
		+
		+	When accessing the [[profile]] of a user or organization, viewing their address details will reveal the relevant Address Type. If you are in the [[Global User Administrator|System Administrator]] role, you will also have the ability to modify the Address Type from the profile by editing the existing address or adding new addresses.
		+
		+	===Accessing Address Types===
		+	In order to use this feature, follow these steps:
		+
		+	1. Click on the 9-square menu icon on the top right of your page.
		+
		+	:: {{Icon-Menu}}
		+	2. Under the heading '''Configuration, '''select '''Global Settings.'''
		+
		+	3. Under the first tab, select '''Address Types. '''
		+
		+	:: [[File:Address types.png|500px|border]]
		+	The list of available Address Types will be displayed. If there are none in the system, this page will be blank. You can create and configure new Address Types by selecting the '''+ '''icon on the top left of your page. You can edit existing Address Types by selecting the '''pencil '''icon on the left of each Type name.
		+
		+	===Manually Creating a New Address Type===
		+	To create a new Address Type manually, after clicking the '''+ '''icon from the '''Address Types '''page, you must fill in the fields for the new type.
		+
		+	:: [[File:New address type.png|650px|border]]
		+	{| class="wikitable"
		+	|-
		+	||'''Name'''
		+	||Text used to identify an address type
		+	|-
		+	||'''Caption'''
		+	||Normally the same as '''Name, '''unless you want to add a label for the address type that is different
		+	|-
		+	||'''Display Order'''
		+	||Address types will be displayed in the drop-down with regards to the [[Display order|display order]], with the lowest value of display order appearing first in the drop-down list.
		+	|-
		+	||'''Description '''
		+	||A general description for the address type
		+	|-
		+	||'''Colour Code'''
		+	||An optional colour code for the address type when displayed
		+	|-
		+	||'''Default Type'''
		+	||
		+	In order to use the '''Multiple Addresses '''feature, a default address must be selected.
		+
		+	* '''As Default Type for Users - '''Select this option to make this Address Type the default type for user records.
		+	* '''As Default Type for Companies - '''Select this option to make this Address Type the default type for organization records.
		+
		+	'''Note: '''Enabling either of these will make ''all ''roles (for Users) and ''all ''categories (for Companies) have access to this Address Type.
		+
		+	|-
		+	||'''Maximum Number of Addresses'''
		+	||The maximum quantity of this specific type of address allowed.
		+	|}
		+
		+	<pre> If a Default Type is not set on an Address Type - either for Users or Companies - the combo box for Address Types will not be displayed when adding/editing an address record. </pre>
		+
		+	Click '''Save '''once you are done filling out the fields, and click onto the second tab, '''Permissions and Availability.'''
−	==Creating New Address Type==	+	:: [[File:New address type permissions.png|600px|border]]
		+	Click into each text box to select which statuses, roles, and categories will have access to this Address Type from within their user or company [[Profile|profile]]. Depending on whether you have enabled the Address Type as a default for Users or Categories, you will not have the option to select specific roles or categories - instead, the default function makes this Address Type available to all.
		+	Once the fields are populated as required, click '''Save.'''
−	* Click on '''Address Types''' link within the [[Business & System Configuration]] section of the [[Global Settings]] page.	+	The details of the new '''Address Type '''will display on a new page,  indicating that it is now available on the list of Address Types available in your [[SmartSimple]] [[instance]].
−	* User can click on New to use the Import and Export options to copy across address types from other instances or can click on Addresses to manually enter new address type details.	+	On the left hand side, the menu items related to Address Types will be displayed:
−	[[image:NewAddressType.png]]	+	:: [[File:Menu for address type.png|border]]
		+	{| class="wikitable"
		+	|-
		+	||'''Main'''
		+	||
		+	The '''General '''tab displays the descriptive information related to the Address Type:
		+	* Address Type ID
		+	* Name
		+	* Caption
		+	* [[Display order]]
		+	* Description
		+	* Default Type options
		+	* Maximum Number of Addresses
−	* If User selects Addresses they can enter the details of the new address type into a number of available fields.	+	The second '''Permissions & Availability '''tab denotes the roles, statuses, and categories able to access this Address Type.
−	[[image:NewAddressTypePage.png|link=]]	+	|-
		+	||'''Notes'''
		+	||You can create, edit and view [[Notes Overview|notes]] attached to this Address Type.
		+	|-
		+	||'''Address Template'''
		+	||You can create, edit and view the [[Address Book Template|address template]] associated with this Address Type. The address template is a feature used to personalize the block of text that is returned when using the @addressbobok@ [[variable]]. See the [[Address Book Template]] page for configuration instructions.
		+	|-
		+	||'''Standard Fields'''
		+	||Learn how to add Standard Fields to Address Type.
		+	|-
		+	||'''Custom Fields'''
		+	||Learn how to add Custom Fields to Address Type.
		+	|}
		+	===Importing Address Types===
		+	On the main '''Address Types '''page, you have the options to either '''import '''new records as Address Types into the system, or '''export '''the existing Address Types.
−	* The fields available include:	+	:: [[File:Import export address types.png|border]]
−	:* '''Name''' - text used to identify an address type	+	:
−	:* '''Caption''' - used if you want to have a label for the address that is different than the name	+	:* The '''import '''option is on the left; the '''export '''button is on the right.
−	:* '''Display Order''' - address types will be displayed in the drop-down with regards to the "[[Display Order]]", with lowest value appearing first in the drop-down list.
−	:* '''Description''' - a general description for the address type.
−	:* '''Color Code'''- an optional color code for the address type when displayed.
−	:* '''Default Type''' - In order to use the Multiple Address feature, a default address must be selected.
−	::*'''As Default Type for Users''' - Select this option to make this Address Type the default type for user records.
−	::*'''As Default Type for Companies''' - Select this option to make this Address Type the default type for company records.
−	<pre style="white-space: pre-wrap;
−	white-space: -moz-pre-wrap;
−	white-space: -pre-wrap;
−	white-space: -o-pre-wrap;
−	word-wrap: break-word;">Notes: If a Default Type is not set on an Address Type, the combo box for Address Types will not be displayed when adding/editing an address record.
−	If an Address Type is made a "Default Type for Users," all roles will have access to this Address Type.
−	If an Address Type is made a "Default Type for Companies," all categories will have access to this Address Type.</pre>
−	:* '''Roles Available to''' - User Roles that will be able to access and complete the specific address type from within their User Profile
−	:* '''Categories Available To''' - Organization Categories that will be able to access and complete the specific address type from within their Organization Profile
−	:* '''Address Book Template''' - This setting can be used to customize the block of text that is returned when using the @addressbook@ [[variable]]. See the [[Address Book Template]] page for configuration instructions.
−	* Once the fields are populated as required then click Save.	+	===Exporting Address Types===
		+	In order to use this feature, you must first go to [[Global Settings]] > [[Business & System Configuration|System]] and check off the "Enable Multiple Address" option.
		+	:* '''IMPORTANT:''' when enabling you '''''must''''' follow the instructions on the [[Importing Address]] Wiki article to ensure the existing addresses are retained. If the ''Enable Multiple Address'' option is turned on without importing addresses from existing profiles or loading a new set of addresses, whenever a new address is added to a profile, the original data stored in the profile address will be lost
−	* The Address Type will now be visible in the list of available address types.	+	==Configuration - Advanced==
		+	===Add Custom Fields to Address Type===
		+	After clicking into the specific Address Type you want to configure, go to the left-hand menu and select '''Custom Fields.'''
−	[[image:Address_Types_Saved.png]]	+	Once the custom fields page is open, click the '''+ '''icon on the top right above the Custom Fields list to create a new Custom Field.
		+	:: [[File:New custom field address type.png|500px|border]]
		+	The New Custom Field window is displayed, with existing options for configuring required custom fields.
		+	:: [[File:Edit custom field for address types.png|500px|border]]
		+	See [[Custom Fields - General Information]] for further details about configuring custom fields.
−	==Add Custom Fields to Address Type==	+	===Add Standard Fields to Address Type===
		+	On the Address Type list page, click on the '''pencil icon '''to the left of the Address Type you want to add and configure Standard Fields to.
−	* Click on the '''Fields''' button to the right of the Address Type name you wish to add custom fields against.	+	:: [[File:Address type edit standard field.png|600px|border]]
		+	On the left hand menu of that Address Type page, select the '''Standard Fields '''tab.
−	[[image:AddessTypeNewField.png]]	+	A list of the available Standard Fields associated with Address Type will appear.
		+	: [[File:Address type standard fields.png|450px|border]]
		+	Click on the '''pencil icon '''next to the Standard Field that you want to add and configure.
−	* Click on the New Field tab at the top of the screen.	+	:: [[File:Address type edit standard field specific.png|400px|border]]
		+	The Standard Field configuration window will open, allowing you to configure the visibility and validation that you wish to apply for this specific field.
−	[[image:AddessTypeNewField2.png]]	+	See the [[Standard Fields]] page if you require more information about Standard Fields.
		+	===Address Template===
		+	The '''Address Template '''feature, found as a tab on the left hand menu when opening an Address Type's details, allows users to modify and configure how the Address Type is displayed and what it displays.
−	* The '''New Custom Field''' window is displayed, with existing options for configuring required custom fields. See [[Custom Fields – General Information]] for further details.	+	There are two options to configuring the Address Template: through HTML or through the '''Field Picker, '''which allows more accessible and easy drag-and-drop functionality for configuration.
		+	To toggle from HTML template configuration to the Field Picker, toggle on the '''Use Field Picker '''option at the top of the '''Address Template '''page.
		+	:: [[File:Address type template html.png|300px|border]]
		+	The '''Field Picker '''feature will allow you to drag and drop available fields to customize the display that you want to appear for that Address Type.
		+	:: [[File:Address type template drag and drop.png|600px|border]]
		+	Add different variables together in one column; for example, you might want to combine both Address lines together. If you would like labelled captions above each row, toggle on '''Include Caption'''. When you want to add a new row, click the '''+''' icon located on the right side of the page, underneath the '''Selected Fields''' square.
−	==Add Standard Fields to Address Type==	+	Click '''Save '''when the Address Template is complete.
−	* Click on the name of the Address Type as displayed in the Name column.	+	===Enabling Multiple Address Types===
		+	Enabling multiple address types will allow multiple addresses for the same organization. To add the multiple addresses, this is configured on the '''Custom Field: Address Type '''for that organization. This is a useful feature when you would like, for example, to associate one organization with numerous addresses that might respectively correspond to Office, Primary, Alternate, etc. '''<br />'''
−	[[image:AddessTypeStandard2.png]]	+	To enable Multiple Address Types, follow these steps:
		+	1. Click on the 9-square menu icon on the top right of your page.
−	* Click on the Standard Fields tab at the top of the screen.	+	:: {{Icon-Menu}}
		+	2. Under the heading '''Configuration, '''select '''Global Settings. '''
−	[[image:AddessTypeStandardNew.png]]	+	3. On the first tab, scroll down until the subheading '''System Options '''and toggle on the '''Enable Multiple Addresses '''feature.
		+	:: [[File:Address type enable multiple address.png|450px|border]]
−	* User is presented with a list of available [[Contact and Account Standard Fields|Standard fields]].	+	4. Press '''Save''' at the bottom of the page.
−	[[image:AddessTypeStandardOptions.png]]	+	Once you have toggled on this option and saved your change, you have the ability to associate organizations and users to multiple addresses.
		+	===Referencing Address Types===
		+	:* The @primaryaddress@ and @addressbook@ variables can be used to reference addresses when multiple address types are enabled. See [[Address Book Template]] for more information.
		+	:* Individual Address Type values can be referenced using the [[Web_Page_View_Field_Variables#To_Display_a_List_of_Activities.2C_Notes.2C_Transactions.2C_Contacts.2C_Companies.2C_Consumers.2C_Providers|list syntax]] [#(?object=address) ... #] under a user or company.
−	* Click on the hyperlink for a standard field and configure the visibility and validation that you wish to apply for that specific field.	+	===Troubleshooting Address Types===
−	* Click Save	+	The two key issues that we experience with users needing troubleshooting for Address Types is that they have not enabled '''Multiple Address''' function from the '''Global Settings''' page, or they have not made one of the Address Types in their system a '''Default''' for either Users or Organizations, a function which can be modified directly in that Address Type's page.
−	==Referencing Address Types==	+	If you have other problems with Address Types and would like more hands-on support, please feel free to contact our [[How the SmartSimple Support Desk Works|Support Desk]], which provides 24-5 support for all of our clients.
−	* The @primaryaddress@ and @addressbook@ variables can be used to reference addresses when multiple address types are enabled. See [[Address Book Template]] for more information.
−	* Individual Address Type values can be referenced using the [[Web_Page_View_Field_Variables#To_Display_a_List_of_Activities.2C_Notes.2C_Transactions.2C_Contacts.2C_Companies.2C_Consumers.2C_Providers|list syntax]] [#(?object=address) ... #] under a user or company.
	==See Also==		==See Also==
−	* [[Viewing Address Types]]	+	:* [[Viewing Address Types]]
−	* [[Troubleshooting Address Types]]	+	:* [[Address Book Template]]
−	* [[Address Book Template]]	+	:* [[Importing Address]]
−	* [[Importing Address]]
	[[Category:Global Settings]][[Category:Contacts]]		[[Category:Global Settings]][[Category:Contacts]]

---

Latest revision as of 14:17, 17 June 2019

Please note that this page is currently under construction. There is more information to come.

Overview

The Address Types setting allows you to define a number of different address types to be used elsewhere in the system. 

Configuration - Essentials

Example of Address Type

Address Types are available to a user with a role that an Address Type has been made available to; similarly, they are available to an organization with a category that an Address Type has been made available to.

When accessing the profile of a user or organization, viewing their address details will reveal the relevant Address Type. If you are in the System Administrator role, you will also have the ability to modify the Address Type from the profile by editing the existing address or adding new addresses. 

Accessing Address Types

In order to use this feature, follow these steps: 

1. Click on the 9-square menu icon on the top right of your page. 

 

2. Under the heading Configuration, select Global Settings.

3. Under the first tab, select Address Types. 

 

The list of available Address Types will be displayed. If there are none in the system, this page will be blank. You can create and configure new Address Types by selecting the + icon on the top left of your page. You can edit existing Address Types by selecting the pencil icon on the left of each Type name. 

Manually Creating a New Address Type

To create a new Address Type manually, after clicking the + icon from the Address Types page, you must fill in the fields for the new type. 

 

Name	Text used to identify an address type
Caption	Normally the same as Name, unless you want to add a label for the address type that is different
Display Order	Address types will be displayed in the drop-down with regards to the display order, with the lowest value of display order appearing first in the drop-down list.
Description	A general description for the address type
Colour Code	An optional colour code for the address type when displayed
Default Type	In order to use the Multiple Addresses feature, a default address must be selected. As Default Type for Users - Select this option to make this Address Type the default type for user records.  As Default Type for Companies - Select this option to make this Address Type the default type for organization records. Note: Enabling either of these will make all roles (for Users) and all categories (for Companies) have access to this Address Type.
Maximum Number of Addresses	The maximum quantity of this specific type of address allowed.

 If a Default Type is not set on an Address Type - either for Users or Companies - the combo box for Address Types will not be displayed when adding/editing an address record. 

Click Save once you are done filling out the fields, and click onto the second tab, Permissions and Availability.

Click into each text box to select which statuses, roles, and categories will have access to this Address Type from within their user or company profile. Depending on whether you have enabled the Address Type as a default for Users or Categories, you will not have the option to select specific roles or categories - instead, the default function makes this Address Type available to all.

Once the fields are populated as required, click Save.

The details of the new Address Type will display on a new page,  indicating that it is now available on the list of Address Types available in your SmartSimple instance.

On the left hand side, the menu items related to Address Types will be displayed: 

 

Main	The General tab displays the descriptive information related to the Address Type:  Address Type ID  Name Caption Display order Description  Default Type options  Maximum Number of Addresses The second Permissions & Availability tab denotes the roles, statuses, and categories able to access this Address Type.
Notes	You can create, edit and view notes attached to this Address Type.
Address Template	You can create, edit and view the address template associated with this Address Type. The address template is a feature used to personalize the block of text that is returned when using the @addressbobok@ variable. See the Address Book Template page for configuration instructions.
Standard Fields	Learn how to add Standard Fields to Address Type.
Custom Fields	Learn how to add Custom Fields to Address Type.

Importing Address Types

On the main Address Types page, you have the options to either import new records as Address Types into the system, or export the existing Address Types. 

• The import option is on the left; the export button is on the right. 

Exporting Address Types

In order to use this feature, you must first go to Global Settings > System and check off the "Enable Multiple Address" option.

• IMPORTANT: when enabling you must follow the instructions on the Importing Address Wiki article to ensure the existing addresses are retained. If the Enable Multiple Address option is turned on without importing addresses from existing profiles or loading a new set of addresses, whenever a new address is added to a profile, the original data stored in the profile address will be lost

Configuration - Advanced

Add Custom Fields to Address Type

After clicking into the specific Address Type you want to configure, go to the left-hand menu and select Custom Fields.

Once the custom fields page is open, click the + icon on the top right above the Custom Fields list to create a new Custom Field.

 

The New Custom Field window is displayed, with existing options for configuring required custom fields. 

 

See Custom Fields - General Information for further details about configuring custom fields.

Add Standard Fields to Address Type

On the Address Type list page, click on the pencil icon to the left of the Address Type you want to add and configure Standard Fields to. 

On the left hand menu of that Address Type page, select the Standard Fields tab. 

A list of the available Standard Fields associated with Address Type will appear. 

Click on the pencil icon next to the Standard Field that you want to add and configure.

The Standard Field configuration window will open, allowing you to configure the visibility and validation that you wish to apply for this specific field. 

See the Standard Fields page if you require more information about Standard Fields. 

Address Template

The Address Template feature, found as a tab on the left hand menu when opening an Address Type's details, allows users to modify and configure how the Address Type is displayed and what it displays. 

There are two options to configuring the Address Template: through HTML or through the Field Picker, which allows more accessible and easy drag-and-drop functionality for configuration. 

To toggle from HTML template configuration to the Field Picker, toggle on the Use Field Picker option at the top of the Address Template page.

The Field Picker feature will allow you to drag and drop available fields to customize the display that you want to appear for that Address Type.

Add different variables together in one column; for example, you might want to combine both Address lines together. If you would like labelled captions above each row, toggle on Include Caption. When you want to add a new row, click the + icon located on the right side of the page, underneath the Selected Fields square.

Click Save when the Address Template is complete. 

Enabling Multiple Address Types

Enabling multiple address types will allow multiple addresses for the same organization. To add the multiple addresses, this is configured on the Custom Field: Address Type for that organization. This is a useful feature when you would like, for example, to associate one organization with numerous addresses that might respectively correspond to Office, Primary, Alternate, etc. 

To enable Multiple Address Types, follow these steps: 

1. Click on the 9-square menu icon on the top right of your page.

 

2. Under the heading Configuration, select Global Settings. 

3. On the first tab, scroll down until the subheading System Options and toggle on the Enable Multiple Addresses feature.

4. Press Save at the bottom of the page.

Once you have toggled on this option and saved your change, you have the ability to associate organizations and users to multiple addresses. 

Referencing Address Types

• The @primaryaddress@ and @addressbook@ variables can be used to reference addresses when multiple address types are enabled. See Address Book Template for more information.
• Individual Address Type values can be referenced using the list syntax [#(?object=address) ... #] under a user or company.

Troubleshooting Address Types

The two key issues that we experience with users needing troubleshooting for Address Types is that they have not enabled Multiple Address function from the Global Settings page, or they have not made one of the Address Types in their system a Default for either Users or Organizations, a function which can be modified directly in that Address Type's page.

If you have other problems with Address Types and would like more hands-on support, please feel free to contact our Support Desk, which provides 24-5 support for all of our clients.

See Also

• Viewing Address Types
• Address Book Template
• Importing Address