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→Troubleshooting
==Troubleshooting==
* Occasionally a record can remain locked when it is no longer being edited (i.e. if the users browser crashes or Internet connection fails when they have it lockedwhile editing a record). The record can be unlocked by a Global Administrator using the '''Undo Check Out''' button on the relevant record. Alternately the user that locked the record can unlock it by editing it and then navigating away from the record.
[[Category:Universal Tracking Application]]