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This page will provide a general overview of each upgrade, with links to the Wiki articles describing the specific features and how to use them. You can also subscribe to the [[:Category:Newsletter Archives|Technical Journal]] that is sent out prior to the upgrade at [http://smart.smartsimple.com/s_signup.jsp?token=XVtQC1oGYF9bRxdFQhdQ Newsletter Signup Page]
The objective of these changes is to ensure that every customer that needs to review how their applications and information will work with the upgrade has a chance to review without compromising the integrity of their production system. In order to take advantage of the new procedures you will need to know how to access your backup instance of SmartSimple. This wiki article explains but if you need assistance just call the help desk http://www.SmartSimple.org/wiki/index.php/Backup_and_Testing_Instance
===Backup Server Update===
* Each backup server will be updated to the "release candidate" on the Tuesday of the update week.
* This update will provide for instance specific testing of release candidate as you can log into their respective backup server and test the the changes against their current data.
* Internal staff will also be using these servers to perform instance specific testing.
* The update will stay in place for the Tuesday, Wednesday and Thursday of the update week.
===Update Go/No-Go===
* Subject to satisfactory testing on both the pre-production server and the production backup servers the go/no go decision will be made on Thursday at 12:00.
===WebEx===
* There will be a Pre-Release WebEx session the week prior to each upgrade that will provide technical details on how to implement and use the new features and enhancements. <br>
* Details of each WebEx session will be posted on this page once it is scheduled.
=Upcoming Upgrade: April 2nd 2009=
<u>'''WebEx Session for April 2nd 2009 Upgrade'''</u>:<br>
Tuesday, March 31st, 2009 at 10:00 a.m. EST.<br>
You can join the meeting by going to https://meetmenow.webex.com and entering the meeting number - 945 394 679, Meeting Password: upgrade.
<pre>If your organisation has a dedicated SmartSimple server, or if you host in-house, the support team
will be in contact with your system administrator to schedule the server upgrade.</pre>
''Click on any heading to go to the associated Wiki article for detailed information''