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→What the Support Desk Does
* In-depth technical issues.
For these types of issues the Community Support Desk will redirect to the appropriate industry or technical specialist. The [[Service Levels]] determine the classification and process of each Support Ticket.
The [[Service Levels]] determine the classification and process of each Support Ticket:
{| class="wikitable" style="height: 326px456px;" width="10621056"
|-
||style="width: 100pt;" |'''Severity of Impact'''
||'''Description'''
||'''Example'''
