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→Premium Support
SmartSimple's [https://www.smartsimple.com/premium-support.html Premium Support Services] provide you with a Dedicated Support Representative (DSR) who will handle all of your support requests directly and will have in-depth knowledge of your SmartSimple system. You'll also benefit from an optional monthly call with our Director of Customer Experience to discuss any questions about system functionality, training, or configuration.
While '''Essential Support''', also known as our Technical Community Support, comes standard in all of our Service Level Agreements (SLAs), '''Premium ''''''Premium Support Services Services'''offer enhanced access to our support team.
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