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12:20, 12 July 2017
==Using Instant Messaging==
You can also send stored messages to people within your copy of [[SmartSimple]].
* These messages are stored in the recipient’s inbox, and are also displayed in the sender’s Instant Message outbox.
* You can send an Instant Message to someone that is currently online by clicking on his or her name in the '''People Online''' list.
* If the person is not online then you can click on the Instant message icon for that person in the organisation chart, in the all [[User|users]] list or [[External|external]] contacts list.
==Sending Instant Messages==
1. Click on a [[Username|username]] in the '''People Online''' list.
The '''Instant Message''' window is displayed.
The [[Username|username]] is set to the name selected from the '''People Online''' list.
You can switch an Instant message to an email message by clicking the '''Switch to Email''' button – provided you have previously set up an email account.
[[Image:Quick1.png]]
2. Type the '''Subject'''.
3. Type the '''Message Body'''.
==Instant Message – In and Out Box==
The message is sent, and a copy is stored in your outbox. You will know when a message is read by reviewing your outbox.
1. Click the '''Communications''', '''Quick Messages''' [[Menu|menu]].
The inbox is displayed.
Note the button at the top of the page displays your '''Sent''' items.
==Replying to Instant Messages==
There are a number of indications that a message has arrived:
* The message alert is displayed below the '''People Online''' list.
* The message is displayed in your inbox with a '''New Item''' icon.
==Navigating and Managing Message Information==
At the top and bottom of the message list the navigation controls are displayed.
[[Image:Quick.png]]
The '''Inbox''' also displays the '''Delete''' button and the '''Select/Deselect''' check boxes.
[[Image:Quick2.png]]
1. Click the '''Select All''' check box.
All the messages are selected.
2. Click the '''Delete''' button.
All messages are deleted.
==Terminate User Session==
{{GUA}}s have the ability to immediately disconnect a logged in user through the '''Instant Messaging''' application.<br>
See [[Terminate User Session]]
[[Category:Security]][[Category:View It]][[Category:Communications]]