Exporting Reports with Special Characters to Excel

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In order to support Special Characters, such as French-accented letters, Euro symbols, etc., SmartSimple uses UTF-8 encoding throughout the system, including when reports are exported.


When opening files Microsoft Excel always imports using ASCII, so special characters encoded using UTF-8 do not appear correctly.

  • This is a flaw with Excel.

In order to export data containing special characters from SmartSimple to Excel, use one of the procedures outlined below.


Import Data

  • Open a blank worksheet in Excel
  • From the Data menu select Import External Data followed by Import Data
  • This will vary slightly depending on your version of Microsoft Excel. Check the Microsoft Website or Help Menu in Excel for assistance.
ExcelImportData.png
  • Browse to the location of the exported report .txt file and click Open
  • Select Unicode (UTF-8) as the File Origin and click Finish (UTF-8 normally appears near the bottom of the list)
ExcelFileOriginUTF8.png
  • Choose the cell you wish to place the data and click OK.


Copy and Paste from Notepad/Wordpad

  • Configure the report to export with txt as the file extension
  • Export the report
  • Open the report in Notepad or another text editor.
  • You may need to right-click on the file and select Open With depending on what application your PC is configured to use for .txt files.
  • Select and Copy the entire text of the report (Ctrl-A and then Ctrl-C)
  • Open a blank worksheet in Excel
  • Select the top-left cell and paste the text you copied (Ctrl-V)


Note: Notepad will not open very large reports, so another text editor such as Wordpad or Notepad++ should be used. Microsoft Word is not recommended.


Note: When using the Copy and Paste method for csv exported files you will need to use the Text to Columns function of Excel after following the above procedure.

See Also