Organization hierarchy

Organizational hierarchy is an internal SmartSimple system construct that reflects the hierarchy of a SmartSimple customer organization, such as company, division, and branch – a three level hierarchy.

• A second hierarchy called the external hierarchy reflects organizations other than the customer organization.
• All contacts, regardless of whether they are able to log into the system (users), are associated with a single, specific level in either the internal or the external hierarchy.
• An unlimited number of levels can be created in both the internal or external hierarchies.