External

Companies and contacts that are associated with the organization that is licensed to use SmartSimple but are not part of that organization.

• Contacts are always externally associated, and are not considered users until they are activated as such.
• Some common roles for external users might include: Donor, Organization Contact, External Individual, etc. 
• An easy way to think of the external user is that they are receiving something from the root organization: for example, external applicants to a grant would be receiving money. 

In the organization hierarchy, external companies and contacts are listed under the second tab.

Note: A user can either be internal or external; they cannot be transferred nor hold both internal and external access at once.

See Also

• Internal

• Organization hierarchy
• User
• User Role
• Roles and Security Settings