Importing Organizations or Contacts Association

Three Types of Associations between Organizations and Contacts

There are three (3) types of associations between organizations and contacts that can be imported using FIle Import Wizard.

1. Company Relationship

• relationships between companies

2. Contact Relationship

• relationships between contacts

3. Company-Contact Association

• associations between organizations and contacts
• custom fields can also be added and imported in this section

Prerequisites

• Relationship should be enabled
• Roles have been created
• Organizations or Contacts should be existing on the instance

File Import Wizard Tool

To access the Import Wizard Tool for Organizations and Contacts:

1. Under the Configuration menu, click on Global Settings
2. Click on the Organizations & Users tab
3. The Import Wizard Tools are found under the Association Settings section

Three Import Wizard Tool:

• Import User/Contact to User/Contact Relationship - Contact Relationship
• Import Company/Account to Company/Account Relationship - Company Relationship
• Import Company/Account to User/Contact Associations - Company-Contact Association

Import Process Overview

The import process consists of five steps:

1. Copy the information to be imported to the Windows Clipboard.

2. Paste the information into the SmartSimple Import Window from the Clipboard.

3. Map the fields in the pasted data to the fields in the organisation, contact or activity record.

4. Validate the information mapping before uploading.

5. Upload the data to SmartSimple.

Currently, there is no way to delete associations imported using the Import Wizard Tool.

Each step of this process is described in detail below.

Import User/Contact to User/Contact Relationship

1. Prepare data to be imported

Case 1. With unique identifiers of the organization

Data with the role and two unique identifiers can be used to add association between two companies.

Column 1: Role	Column 2: Unique ID (Custom Field) i.e. Organization_ID of the first company	Column 3: Unique ID (Custom Field) i.e. Organization_ID of the second company
"Collaborator"	1001	3000
"Partner"	1001	4000

Case 2. With a Company ID and a unique identifier of the organization

Or data with the role, the Company ID, which is a standard field from the instance and one unique identifier can also be an alternative to add association between two companies.

Column 1: Role	Column 2: Company ID (Standard Field) i.e. The unique identifier created by SmartSimple	Column 3: Unique ID (Custom Field) i.e. Organization_ID of the second company
"Collaborator"	12432123	3000
"Partner"	12432123	4000

2. Click Import User/Contact to User/Contact Relationship

3.