Creating User Roles
There are only two fields that need to be defined for a role: the name of the role and a narrative description.
1. Click the Configuration, Roles & Permissions menu.
The Roles & Permissions window is displayed.
2. Click the User Roles link.
The Roles window is displayed.
Each role is displayed with a name, Edit button (to access the role name, description, portal settings, role menu settings, and custom fields), general description and a flag to indicate if a portal has been configured.
3. Click the New Role tab.
A blank "New Role" page will be displayed.
4. Create the following role:
For detailed instructions on this page's settings, see User Role.
5. Click the Save button.
The complete role window is displayed.
You control which other roles a user has permission to access, by associating a role with other roles.
- For example, someone in a sales role may be able to create a customer (and associate the customer role), but not another sales person.
- In this instance, if you wished for people in the Employee role to give other contacts the employee role; you would click the check box next to the Employee role.
- Typically, System Administrators are given rights to set all roles.
Adding People to a Role
There are two ways to add people to a role.
- Individually, by finding them in the organisation hierarchy or people search window, and then setting the role by using the Settings, Roles & Access menu.
- In bulk, by finding people in the role screen and assigning multiple people at the same time to the role by clicking the Add Users tab.
In this instance, you will set both users to the employee role.
1. Click the Add User tab.
As there are currently no users in any role, no users are displayed.
2. Change the Role to No Role Assigned.
All the users are displayed.
3. Click the check box next to each name.
4. Click the Add button.
5. Click the Close button.
All the users are added to the role.
