Changes

* '''[[Inter-organisation Collaboration]]''' - these topics describe you to can link your [[Instance|instance]] of [[SmartSimple]] to other [[Instance|instances]] in order to share information and collaborate using the [[Universal Tracking Application]].

* '''[[Collaborative Case Management]]''' - [[SmartSimple]]'s collaborative case management accelerates resolution while reducing the case management costs. Virtual case files are easy to create and manage through a powerful combination of customizable case templates and advanced document creation and management features. [[Role]]-based collaboratives bring together all stakeholders to address matters. And predefined [[Workflows|workflows]] can accelerate analysis, resolution, and archiving.