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[[Role]]-based collaboratives bring together all stakeholders to address matters. And predefined [[Workflows|workflows]] can accelerate analysis, resolution, and archiving.
==Key Benefits==
* '''Quicker resolution''' - Resolve cases faster through the use of electronic document capture and streamlined, automated business processes.
* '''Secure collaboration''' - Share content within and across organizations based on defined roles and access privileges.
* '''Assured responsiveness''' - Provide visibility into case status and faster resolution for cases.
* '''Reduced costs''' - Capture content electronically, avoid recreating information, eliminate courier and copying costs and capture best practices.
[[Category:System Management]][[Category:Applications]]
