Smartstaff, administrator
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→Revamped Interaction Tracking
Archived records can be accessed and restored via the '''Archived''' link located below the '''Archive Status''' link.
'''Note''': All records currently marked as Archived will be transferred to the new archived table as part of this upgrade. These records will only be accessible through the UTA settings. Reports that reference archived records will need to be rebuilt, as those records will now reside in a new table. When a Level 1 record is archived, all of its child records at Level 2 and Level 3 will be archived as well.
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[[File:2025-10-ticket-40-1.png|thumb|none|800px|As part of this upgrade, archived records will be moved to the new archived table. These records will only be accessible through the UTA Level 1 settings. You’ll need to choose the status in which restored records should be created.]]
