Smartstaff, administrator
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→Simplified Setup for Automated Reminder Emails
* Define when reminders should be sent (e.g., 1 week before, 1 day before, and 1 day after the deadline).
* Optionally apply conditions (e.g., "@status@ " in ("in progress", "pending")) to control when reminders are sent. In this example, the reminder will only be triggered if the record’s status is either in progress or pending.
* Optionally include a variable (e.g., @remindercountdown@) in your message template to dynamically reference the time remaining until the deadline. This allows you to personalize messages such as: "There are 5 days left until the deadline…" based on when the reminder is sent.
