Smartstaff, administrator
4,215
edits
Changes
→Simplified Setup for Automated Reminder Emails
* Optionally include a variable (e.g., @remindercountdown@) in your message template to dynamically reference the time remaining until the deadline. This allows you to personalize messages such as: "There are 5 days left until the deadline…" based on when the reminder is sent.
The system will automatically evaluate the current date, the deadline, and your specified time frame. If a reminder is due and conditions are met, the email will be sent. Emails are sent out at approximately midnight server time.
<!-- SMART-807 -->
[[File:2025-10-ticket-807-1.png|thumb|none|800px|We have added an easier way to send automated reminder emails for tasks like submitting progress reports or meeting other key deadlines using the Acknowledgement workflow task]]
