Changes

Added a feature to allow users to be notified of workflow acknowledgement tasks through the bell icon in the header, similar to notification broadcasts. To see this option, go to '''Menu Icon''' > '''Workflows''' > Edit a workflow with an acknowledgement task > Edit the acknowledgement task > '''Message Template''' tab > Under '''Message Type''', select "System Notifications". This replaces the previous "Instant Message" type. Now, instead Instead of sending emails to internal staff for approvals, you can now utilize the notifications area for a more streamlined process.

[[File:2024-11-ticket-145762-1.png|thumb|none|800px|Use the new "System Notifications" workflow message type to display in-system messages under the bell icon as an alternative or to supplement sending emails.]]