Smartstaff
2,356
edits
Changes
m
→Multi-Factor Authentication Enabled by Default
[[File:2022-11-ticket-144811-1.png|thumb|none|800px|The MFA setting above will be updated to "Everyone" if this Role setting is empty.]]
Time-based One-Time Password (TOTP) settings will NOT be affected.
<u>'''Note:'''</u> Backup environments will be allowed to send out MFA emails. If your backup environment is not sending out emails, check to see if you will need to have set up a default email by going address. To do this, go to '''Menu Icon''' > '''Global Settings''' > '''Communications''' tab > '''Email Options and Security''' > Toggle on '''Enable Default From Address'''. TypicallyIn the '''From Address''' field, you would typically enter something like ''donotreply@smartsimple.com''.If the default from address is setting this field is empty, as part of the this upgrade , we will apply be populating it with the value of the '''From Address''' email address used for new users (located at '''Menu Icon''' > '''Global Settings''' > '''Security''' tab > '''Password and Activation Policies''' > '''Activation Emails''' to the default from addresstab > '''From Address''').
If you are using the SMTP relay with an IP restriction for sending emails, ensure the IP of your environments is in your IP list (backup, testing, production). If you need to help with identifying the IPs of your environments or have questions, reach out to our support team.
