Smartstaff
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→Troubleshooting
==Troubleshooting==
In order to retrieve information about why SSO is failing, first toggle the "Debug Mode" option within the SSO configuration in SmartSimple, and then test the SSO in order to generate log data within the Configuration Error Log.
* SAML failed. No user account found
* SAML failed. Login session is null
* SAML signature validation failed
* SAML response expired
* Invalid response format. Unparseable date.
* SAML processing error
* No log file is found in SmartSimple
* After logging thru SSO, you are redirected to "mesagetype=30"
* SAML InReponseTo does not match any of the possible Request IDs
==Expected Behaviour for Role Mapping==
[[Category:Integration]][[Category:System Integration]]
[[Category:Identity and Access Management]]
[[Category:Security]]
