121
edits
Changes
→Configuration - Creating Tasks
: INSERT IMAGE
<span style="color: #008000;">'''Note:'''</span> If you do not see a Scheduling Tab → make sure to toggle on advanced options found near the top right of your screen.
'''Task 3 - Send Approved Receipt '''
: → Add a subject to the email template.
: → You can use the Variable Syntax helper (found in the configuration mode shortcuts) to test your email template against a record. Copy the email template and paste it into the helper. This will allow you to confirm that you are populating the correct information in your email template.
* We always suggest saving your email as an event. This will store the email as an event on the user profile.
* You can also add attachments to the email template here.
: → You can attach multiple documents. They will need to be delimited by semicolons.
: → Saving the email as an event will create an Email activity on the Application record - this makes it easier to track communications between your organization and the applicant.
INSERT IMAGE
* Select Progress Report from the activity drop-down and specify the configuration for the new activity under the Scheduling tab (visual example shown in Task 2).
* Select the Final Report from the activity drop-down.
* In this case you only want to generate a single Final Report, so you will not need to configure any fields under the scheduling tab.
* Task Type → Create New Activity
* In this case you only want to generate a single Contract, so you will not need to configure any fields under the scheduling tab.
: → You can also generate a contract through the '''Generate PDF task''' - but you will not be able to alter the document once the PDF is created. By creating a contract activity, you are able to make adjustments to the contract's content.
'''Task 7 - Update Approved Date - '''