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→Configuration - Essentials
=Configuration - Essentials=
<u>'''Creating a New Workflow'''</u>
* Create a new workflow by clicking the plus button on the workflows home page.
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* Select '''Workflow Type''': The type will dictate what information/fields will be available when creating tasks - You can select different UTA’s, levels, contacts, organizations etc… as your workflow type.
* Name the workflow and add it to a Category
*# Suggested naming convention: Activity Level (1/2/3) - Goal/Status
*## EX: L1 - Approved Status
*# Categories are created by your organization. We suggest creating categories based on the UTA and Record Level.
*## EX: Application Manager L1
* Add a description for your workflow.
*# Include a list of tasks and branching conditions for ease of review later.
*# Add notes to your workflow if you make changes to it.
* Set the Trigger-On
*# This dictates what status or stage of the record will set this process in motion.
*# Depending on the workflow type, you will be selecting from a list of statuses or activities.
*# For our example, we will be triggering our workflow when a record hits the Approved status.
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'''<strong> '''</strong>
<span style="color: #ff0000;">'''*Tip*'''</span> → You can build your workflow on your production system first and test it on your backup the next day. Make sure to set the Trigger-on to Deactivate so the workflow won’t run. Once your workflow appears in your backup, you can set the Trigger-On to the correct status and test your workflow without worrying about impacting your production environment.
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=Configuration - Advanced=