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Overview of the Email Broadcast Application

497 bytes added, 18:43, 20 June 2019
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1. Click on the 9-square menu icon on the top right of your page.
:: {{ Icon-Menu }}</span> 
2. Under the heading '''Tools, '''select '''Email Broadcast.'''
:: [[File:Broadcast message sent.png|600px|border]]
===Broadcast Message List View===
This section will help you understand the Broadcast Message list view, which contains the list of all Broadcast Messages you have created in your SmartSimple copy.
Broadcast Message :: [[File:Email broadcast list.png|800px|border]] {| class="wikitable"|-||'''Send icon (paper airplane)'''||Broadcasts the message to all the recipients. You will receive an additional prompt to ensure that you do not send the email in error. |-||'''Edit icon (pencil)'''||Displays the '''Edit Message '''window for any changes to be made and saved..|-||'''Name'''||Displays the name of the message. |-||'''Category'''||Displays the category of the message.|-||'''From'''||Displays the system [[Variable List View|variable]] used for the From Email Address.This section |-||'''Last Sent'''||Displays the date and time stamp of the last time this broadcast message was sent to its recipients.|-||'''Last Updated'''||Displays the date and time stamp of the last time this broadcast message was edited.|-||'''Recipients'''||Displays the total number of individual recipients who will help receive this message when/if it is sent.|-||'''Reader Log'''||If you have embedded a tracking link - that is, if you understand have ''not ''toggled on the '''Unsubscribe Link '''function from the Broadcast Edit Message list viewpage - then you can review the names of each email reader, and the date and time that they read the email. If there are additional tracked links, which contains these can also be monitored through the list of all Broadcast Messages you have created in your SmartSimple copyreader log.  
Send icon (paper airplane) Broadcasts the message to all the recipients. You will receive an additional prompt to ensure that you do not send the email in error. Edit icon (pencil) Displays the Edit Message window for any changes to be made and saved..Name Displays the name of the message. Category Displays the category of the message.From Displays the system variable used for the From Email Address.Last Sent Displays the date and time stamp of the last time this broadcast message was sent to its recipients.Last Updated Displays the date and time stamp of the last time this broadcast message was edited.Recipients Displays The '''Reader Count '''is the total number of individual recipients who will receive this message when/if it is sent.Reader Log If you have embedded a tracking link - that is, if you have not toggled on the Unsubscribe Link function from the Edit Message page - then you can review the names of each email reader, and the date and time that they read the email. If there are additional tracked links, these can also be monitored through the reader logreaders.
The If a recipient opens the email ''multiple ''times, the reader list will show each time that the email was opened, but the reader count will only indicate a single reader. Please see the next section [[Creating an Email Broadcast Message#Reader Log|Reader Count is the total number of readersLog]] for how to access and a visual example. 
If |}===Reader Log===Clicking into a recipient opens the email multiple times, the reader list broadcast message will show each time that open up the email was openedmessage's details, but the reader count will only indicate including a single reader. Please see the next section Reader Log for how to access and a visual exampleleft-hand side menu that has an '''Email Metrics '''tab.  
Reader LogClicking Click into a broadcast message will open up the messagethe '''s details, including a left-hand side menu that has an Email Metrics Metrics '''tabin order to view the reader log.
Click into the Email Metrics tab in order to view the :: [[File:Broadcast reader log.png|400px|border]] The '''Email Metrics '''displays the '''Statistics '''and the '''Click Performance.'''
{| class="wikitable"The Email Metrics displays the |-||'''Statistics and '''||'''Number of Opens - '''Tracks the Click Performanceamount of times that an email broadcast message has been opened, regardless of individual users.
Statistics Number of Opens '''Recipients - Tracks  '''Displays the total amount of times that an email broadcast message has been opened, regardless of individual usersrecipients.
Recipients '''Unique Users -  '''Displays the total amount number of ''unique ''users who have opened the email, regardless of individual recipientshow many times they have opened it.
Unique Users '''Email Open Rate -  '''Displays as a percentage the number amount of unique users who have opened the email, regardless compared to the total amount of how many times they have opened itrecipients. 
Email Open Rate '''Last Sent -  '''Displays as a percentage the amount date and time stamp of unique users who have opened the email compared to the total amount of recipientslast time this broadcast message was sent.
Last Sent |- Displays a date and time stamp of the last time this broadcast message was sent. ||'''Click Performance '''||Describes the different functionalities of clicking by recipients. In this example, the click performance is is '''Opening Email.  '''|}
[[Category:Email Broadcast]][[Category:Communications]][[Category:How]][[Category:Email]]
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