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Message Queue

189 bytes added, 18:05, 18 June 2019
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: [[File:Message queue.png|400px|border]]
Emails that have been generated from the system for a maximum of one year previous will appear in the Message Queue. * '''Note: '''The Message Queue may need some time to load depending on the amount of emails that will be listed
===Understanding the Message Queue===
You can also toggle [[Sort Order]] by clicking on the label of each column. It will allow you to sort the results by ascending or descending order.
===Viewing a Message===The Message queue should contain Queue contains columns including the Email Body and Subject '''Subject '''and '''Body '''options. If  The '''Body '''will display the content of the email body ; if it is too large to be fully exposed in the column , then it appears with an ellipsis. Clicking the ellipsis will open a light-box that exposes the full email, including the entire contents of the Email body.   ==Deleting a Message==To delete a message listed in the the In Queue, Sent, or Failed tabs, add a check mark all desired messages. Once one or more messages have been selected, the delete icon will appear. Click on the delete icon and accept the confirmation message.   ==Re-sending a Failed Message==Messages that were not successfully sent will be listed in the Failed tab. To resend a failed message, add a check mark to one or more messages, this action will activate the '''Re-send''' button. Click the Re-send button and accept the confirmation message.  
==Notes==* The Message Queue may take Clicking into the ellipsis opens a long time to load the list. List load time may be affected by list size.* Messages are displayed in modal window of the Message Queue for two monthsfull email contents. 
===Deleting a Message===
To delete a message in any of the tabs, add a check mark to the desired messages to be deleted. Once one or more of the messages have been selected, a '''trashcan icon '''will appear at the top of the list view. Clicking on this icon will open a modal window asking you to confirm your deletion, and upon acceptance, allow you to delete the selected messages. 
===Re-sending a Failed Message===
Messages that were not successfully sent will be listed in the '''Failed tab. '''To resend a failed message, simply add a check mark to one or more of the messages while you are in the tab. This action will activate the '''Re-send button '''to appear. Clicking on the '''Re-send button '''and accepting the confirmation message that pops up will allow you to resend those previously failed messages.
==See Also==
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