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When system [[Upgrade|upgrades]] are scheduled the backup servers are updated '''two weeks prior''' to the production servers for testing purposes.
See [[Upgrades#System Upgrade Process|here]] for further information. ====System Upgrade Schedule===={| class="contenttable"|-||'''Upgrade'''||'''Planned Production Date'''|-||May 2019||Thursday, including May 9, 2019|-||August 2019||Thursday, August 8, 2019|-||November 2019||Thursday, November 14, 2019|-||February 2020||Thursday, February 13, 2020|-||May 2020||Thursday, May 14, 2020|-||August 2020||Thursday, August 13, 2020|-||November 2020||Thursday, November 12, 2020|-||February 2021||Thursday, February 11, 2021|-||May 2021||Thursday, May 13, 2021|-||August 2021||Thursday, August 12, 2021|-||November 2021||Thursday, November 11, 2021|}The next closest upgrade is scheduled for '''Thursday, August 8, 2019.''' ====System Upgrade Process====The objective of our system upgrade process is to ensure that customers have a chance to review how their applications and information will work following a system upgrade, without compromising the schedule integrity of their current production system. In order to take advantage of this, the system updatesbackup instance must be used. The backup update allows for instance-specific testing, as you can log into your respective backup instance and test the changes against your most current data and configuration. If you have any questions about accessing your backup instance, contact the [[How the SmartSimple Support Desk Works|SmartSimple Support Desk]]. For more information about the process, see the [[Upgrades#System Upgrade Process|here]].
==See Also==
* [[How the SmartSimple Support Desk Works]]
* [[Instance]]
[[Category:System Management]][[Category:Upgrades|Upgrades]]
