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:* Our [[Duplicate Check Settings|duplication check]] works on email, so if a user has the same email as someone who is already in the system, they will not be added as a new contact.
6. If [[Roles]] are available to your SmartSImple SmartSimple instance, you may have to select which role you want this contact to fit into.
::: [[File:Role.png|700px|border]]
