Smartstaff, administrator
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* When using [[Custom Field Type: Text – Rich Text|Rich Text Fields]], pasting complex HTML in the field can sometimes prevent the page from being displayed correctly.
* Occasionally the faulty data can render the '''Save''' button inoperable, which makes it impossible to save the record and therefore to remove the faulty data in the field.
* '''Edit Data''' makes it possible to edit the faulty data in the field without actually viewing the record. This is done via the settings page of the [[Custom Field]] concerned.
* Open the settings page for the [[Custom Field]] impacted
* Select '''Field Data'''
<!--:[[Image:FieldData.png]] -->
* Then select '''Edit Data'''
<!--:[[Image:EditData.png]]-->
* When prompted, enter the ''[[opportunityid]]'' (Level 1) or ''[[eventid]]'' (Levels 2 & 3) for the relevant record and a pop-up window will appear allowing you to directly edit the data in the selected field for that record.
