==Basic Reminders and Follow Ups== If the project is set up with a set of level 2 #REDIRECT [[Entity|entities]], such as milestones, quarterly reviews, or financial reporting milestones, then each of these activities can have an automated reminder (or follow-up) to the various stakeholders. These events will trigger only once. ==Level 2 Workflows== Each Level 2 template type can be enabled to support a [[Workflow|workflow]]. The [[Workflow|workflows]] are created through the [[Workflow|workflow]] feature and connected to a Level 2 status within a tracking [[Application|application]]. This means that the [[Workflow|workflow]] is triggered but tasks within the [[Workflow|workflow]] may not be triggered. These [[Workflow|workflows]] can send an alert, request for approval, request for review, or set a status. The [[Workflow|workflow]] can iterate through multiple steps, branch within the [[Workflow|workflow]] or branch to another [[Workflow|workflow]]. ==Workflow Triggers== [[Workflow|Workflows]] are always initiated by status, but tasks can be triggered by dates or just the status. When creating a [[Workflow|workflow]] connector you control how the trigger date works. In the following example a '''Start Connector''' (from the start of the [[Workflow|workflow]] to the first task) is shown. [[Image:Eps302.jpg]] As shown above, the '''Trigger Date''' can be set to: * '''Trigger Date''' - the connector will trigger when the status is set - regardless of any other date. Basically setting the status will trigger the [[Workflow|workflow]]. This is the traditional status change based behaviour.* '''Activity Start Date''' - the connector will trigger when the activity '''Start Date''' for the activity is reached - some time in the future.* '''Activity End Date''' - the connector will trigger when the activity '''End Date''' for the activity is reached - some time in the future.* '''Custom Date Field''' - connector will trigger when a '''custom date field''' value is reached. As there are no '''custom date fields''' in this example, a '''custom date field''' cannot be selected from the combo box. The connector is changed to trigger '''15 business days''' before the end date for the activity. A '''Statutory Holiday''' calendar is used to ensure that statutory holidays are not included in the calculation. [[Image:Eps303.jpg]] In the next example a custom date value associated with a '''Research activity task - Disbursement date''' is used. [[Image:Eps304.jpg]] The [[Workflow|workflow]] will trigger 10 days before the disbursement date. ==Termination Triggers== As you can create looping [[Workflow|workflows]] it is important to be able to trigger a termination of an iterative [[Workflow|workflow]] through a '''Termination Trigger'''. Using the example shown above the completed [[Workflow|workflow]] would have the following settings: [[Image:Eps305.jpg]] * The [[Workflow|workflow]] will trigger when a new activity status is set, but may not execute any task until the requirements of the connector are met.* The [[Workflow|workflow]] will terminate when the activity status is set to the '''Approved''' status. ==See Also==* [[Workflow Pending Queue]] [[Category:System Management]][[Category:Workflows]][[Category:ApplicationsOverview]]
