==Using variable syntax to select recipients for workflow tasks==
The recipient of workflows (selected in the Acknowledgement, Request for Comment and Request for Approval task types) can be defined using variable syntax, rather than being limited to the list by role.
The benefits to using this approach is, you can send to multiple roles at the same time, rather than having to configure different tasks for each role.
It also allows you to filter recipients based on a custom field on the contact, or UTA Contact Role Based custom field(s).
To enable this feature, click on the "Use Variable for Recipients" checkbox under the "Routing" header in the workflow task and then use variables to reference the relevant user.
To enable this feature, click on the "Use Variable for Recipients" checkbox under the "Routing" header in the workflow task and then use variables to reference the relevant user.
==Importing and Exporting Workflow Tasks==