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70 bytes added, 16:13, 10 March 2017
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{{Upgrade Schedule}}
We regularly update the list of upgrade features and schedule for both the backup and production servers environments on this Wiki page.
This page will provide a general overview of each upgrade, with links to the Wiki articles describing the new or updated features and how to use them. You can also [ subscribe] to the [[:Category:Newsletter Archives|Technical Journal]] that is sent out prior to each upgrade on the [ Newsletter Signup Page]. (Unsubscribe [ here]).
The objective of the System Upgrade Process is to ensure that customers have a chance to review, without compromising the integrity of their production system, how their applications and information will work following the upgrade. In order to take advantage of this you will need to know how to access your backup instance of SmartSimple. If you need assistance with this either refer to the [[Backup Server and Testing Instances]] Wiki article, or contact the [[SmartSimple]] support desk.
For clients on a Dedicated ServerPrivate Cloud enviornment, please review the [[SmartSimple Upgrade Process – Dedicated Server]] page.
===Upgrade Schedule Details===
{{Upgrade Schedule Details}}
===Backup Server Environment Update===
* Each [[Backup Server and Testing Instances|backup serverenvironment]] will be updated to the "release candidate" prior to the upgrade date.* This update will provide for instance specific testing of release candidate, as you can log into your respective [[Backup Server and Testing Instances|backup serverenvironment]] and test the changes against your most current data and configuration.* Internal staff will also be using these servers environments to perform instance specific testing.
===Update Go/No-Go===
* Subject to satisfactory testing on both the pre-production server environments and the production backup serversenvironments, the Go/No-Go decision will be made on the Wednesday at 12:00pmprior to an upgrade release.
=Current Upgrade Package: October 2016February 2017=The Production SAAS server was production environments for the Public Cloud were last upgraded on {{LastUpgradeDate}}, between 10pm - 10:15pm EST.
'''Important:''' The upgrade will be applied to your [[Backup Server and Testing Instances|backup serverenvironment]] one week two weeks prior to the scheduled upgrade date for your production serverenvironment. You are encouraged to log into your backup server environment during this period to test the changes against your most recent data and configuration. If your organization has a dedicated [[SmartSimple]] server or you host in-house, the upgrade will be made available '''on''' November 10th.
If your organization is subscribed to Private Cloud hosting, the upgrade will be made available to you two weeks after the Public Cloud release. {{October2016UpgradeFebruary2017Upgrade}}
=Previous Upgrades=
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