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If you are subscribed to our dedicated server Private Cloud offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule
{| class="wikitable" style="width: 85%"
|'''Offering'''
|'''Typical Downtime'''
|-
|style="width: 22%"|Dedicated Private Cloud - Managed Upgrades
|style="width: 10%"|Production
|style="width: 40%"|The second Thursday proceeding an upgrade month
|5 minutes
|-
|Dedicated Private Cloud - Managed Upgrades
|Backup
|Last Thursday of an upgrade month
If you are subscribed to our dedicated server Private Cloud offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule
{| class="wikitable" style="width: 85%"
|'''Offering'''
|'''Typical Downtime'''
|-
|style="width: 22%"|Dedicated Private Cloud - Client-Managed Upgrades
|style="width: 10%"|All
|style="width: 40%"|The second Thursday proceeding an upgrade month