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The following tables outline the detailed upgrade release cycle
If you are subscribed to our SaaS offering your SmartSimple system will be automatically upgraded according to the following schedule
{| class="wikitable"
|'''ServerOffering'''|'''TimelineEnvironment'''|'''DetailsDate'''|'''Maintenance Window'''|'''Typical Downtime'''
|-
|SAAS BackupSaaS|Upgraded 9 days prior to SAAS Production|Tuesday approximately 10pm Last Thursday of an upgrade month|22:00 - 23:59 EST|5 minutes
|-
|SAAS ProductionSaaS|Upgraded on Backup|Two weeks prior to the last Thursday of an upgrade month - 10production|22:00-1123:59pm 59 EST|5 minutes|} If you are subscribed to our dedicated server offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule{| class="wikitable"|'''Offering'''|'''Environment'''|'''Date'''|'''Maintenance window (5-15min downtime)Window'''|'''Typical Downtime'''
|-
|Dedicated - Managed BackupUpgrades|Upgraded Production|The second Thursday proceeding an upgrade month (two weeks proceeding the same date as SAAS Productionlast Thursday of an upgrade month)|22:00 - 23:59 local time|N/A5 minutes
|-
|Dedicated - Managed ProductionUpgrades|Upgraded 2 weeks after SAAS ProductionBackup|Completed between 10-11:59pm Local Time Last Thursday of an upgrade month|22:00 -|Dedicated Client-Managed|Upgrade Package Preview is made available same 23:59 local time as SAAS Production|Actual release is 2 weeks after SAAS Production5 minutes
|}
If you are subscribed to our dedicated server offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule
{| class="wikitable"
|'''Offering'''
|'''Environment'''
|'''Date'''
|'''Maintenance Window'''
|'''Typical Downtime'''
|-
|Dedicated - Client-Managed Upgrades
|All
|The second Thursday proceeding an upgrade month
(two weeks proceeding the last Thursday of an upgrade month)
|22:00 - 23:59 local time
|5 minutes
|}
[[Category:Upgrades]]
