Upgrades occur quarterly (January, April, July, and October). {| class="wikitable"|'''Server'''|'''Timeline'''|'''{Upgrade Schedule Details''' |-|SAAS Backup|Upgraded 9 days prior to SAAS Production|Tuesday approximately 10pm EST|-|SAAS Production|Upgraded on the last Thursday of an upgrade month - 10:00-11:59pm EST|Maintenance window (5-15min downtime)|-|Dedicated Managed Backup|Upgraded the same date as SAAS Production|N/A|-|Dedicated Managed Production|Upgraded 2 weeks after SAAS Production|Completed between 10-11:59pm Local Time |-|Dedicated Client-Managed|Upgrade Package Preview is made available same time as SAAS Production|Actual release is 2 weeks after SAAS Production|} [[Category:Upgrades]]}