Changes

With the '''Email Anything ''' feature, you can generate unique email addresses for various objects or records, addingthe adding the convenience of attaching emails directly to the relevant object or record.

Email Anything ensures all claimants’ or applicants’ emails are tracked and storedin stored in their own unique record and assigned email address, eliminating lost ormisplaced or misplaced communications coming into a larger, communal email inbox.

You can configure the Email Anything featureso feature so that when your external users send an email to a record, a sub-record iscreated is created on that record. Emails sent to an organization record can createcontact create contact records in the system. Emails sent to a Universal Tracking Application™record can create an activity on that record, so users can interact with andcreate and create records on your online database without even logging in!

The system automatically records allincoming all incoming and outgoing activity on the source record so all communications areproperly are properly tracked.