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→Authentication
* The most common cause of problems are incorrect login settings. Ensure your username is your full e-mail address, your password is correct, and your alias and URL are set correctly as described above. Always ensure you click the '''Validate''' button and that the green check mark appears as described above.
* Errors in the Event Viewer with the following content often mean you have incorrect settings:
* These errors can also be logged if you do not have an active connection to the Internet (i.e. if you are working off-line)