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Session Time

200 bytes removed, 20:43, 9 July 2019
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Built-in [[reports]] in the '''Usage Statistics [[Report Categories|category]] show Statistics '''report category show the amount of time individual users have spent logged into SmartSimple. This calculation of ''session time'' is performed using the following logic:<ul><li>* When the user logs in , uses the system, and clicks the log out button when they are done - the time between these two events is logged as their session time.</li><li>If [[Enable Logout]] is set* When the user logs in, uses the system, and the user either closes the browser, or navigates away from their SmartSimple session to a different website, and confirms the : * If [[Enable Logout prompt that ]] is presentedset, the user will be [[Timeout Alert|prompted to confirm they want to log out]], the session will terminate and their session end time will be recorded accordingly.</li><li>* If [[Enable Logout]] is not set, when the user logs in and closes the [[browser]] window without logging out, or navigates away from their SmartSimple session to a different website:<ul><li>([[Session Timeout]] is not set) - the system automatically counts calculates the session time as four hours.</li><li>(the length of time set in the [[Session Timeout]] is set) - the system calculates the session time as the session timeout timesetting. For example, if a user is logged in for four hours and closes their browser without clicking the log out button, and a the [[Session Timeout ]] has been set to seven hours, the user's session time will be calculated as seven hours.</li></ul> 
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