Changes

The [[SmartSimple]] supports two techniques for Data Exchange technique provides a secure method of transferring information between individual instances, the '''[[:Category:ObjectSync|ObjectSync]]''' feature SmartSimple systems. This technique is mostly used to share information between an Insurer and the '''[[UTA Data Exchange]]''' featureService Provider (or between Service Providers).

==What are the benefits of Data Exchange?=====Support intra-organizational Case Management===More than one organization can participate in the same case, and at the same time retain unique information about the case that is not shared.===Encrypted electronic transmission===# The Data is compressed (to reduce size), encrypted (to ensure confidentiality) and transmitted between [[SmartSimple]] systems.# Secure transmission of medical briefs and Insurer Examination reports saves turnaround time in a regulation imposed and time lined cycle.==What type of Data is transmitted via Data Exchange?==* Claim Information ([[Level 1 Entity]])* Assessment Information ([[Level 2 Entity]])* Billing Information ([[Level 3 Entity]])* [[Notes]] associated with the Claim* [[Contacts]]* Attached File and Documents==What is the Data Exchange Technical Protocol?==* User Clicks a button to trigger the process.* System compresses information to a zip file.* Encrypted with a key using DES/MD5.* Post to ONE Target server –https (SSL).* Recipient server is notified of the New Note or New Package.* User unpacks the package and new data is Added/Updated on the system.==What is the Data Exchange Business Protocol?==Business protocols vary and are implemented as prescribed by the Insurer.Commonly followed business rules include:* Sender '''must''' add a Note before Exporting the Package.* Uploaded documents must follow the Insurer prescribed naming convention.==How can i track the exchange on a Claim?==You can track the Claim Exchange in following table outlines ways:* [[Exchange History]]* [[Notes Exchange History]]* Incoming Packages* Exported Packages==How is Data Exchange Configured?==Data Exchange is configured in following steps:* [[Configuring a Sending Instance]]* [[Configuring a Receiving Instance]]==Troubleshooting Data Exchange Issues=='''Issue:''' Why am i not able to export the features of claim to an Insurer?<br>'''Resolution:''' You can only Export a claim that was originally received from the Insurer via Data Exchange.<br>'''Issue:''' I get error when Unpacking a package.<br>'''Resolution:''' See [[Notes on Unpacking]] for commonly seen data exchange errors.<br>