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* A second hierarchy called the [[External|external]] hierarchy reflects organisations other than the customer organisation.
* All contacts, regardless of whether they are able to log into the system ([[User|users]]), are associated with a single, specific level in either the [[Internal|internal]] or the [[External|external]] hierarchy.* An unlimited number of levels can be created in both the [[Internal|internal ]] or [[External|external ]] hierarchies.
[[Category:System Management]][[Category:Glossary]]
