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→Troubleshooting
==Troubleshooting==
* Occasionally a record can remain locked when it is no longer being edited (i.e. if the users user's [[Browser|browser]] crashes or Internet connection fails while editing a record). The record can be unlocked:
::* By a Global Administrator using the '''Undo Check Out''' button on the relevant record.
::* The [[User|user]] that locked the record can unlock it by editing it and then navigating away from the record.
::* The record will be released as soon as the [[user]] that locked it logs out of [[SmartSimple]], either by clicking '''Logout''', or if [[Enable Logout|Automatic Logout]] is enabled by navigating away from [[SmartSimple]] or closing their browser.
==Reporting==
