Notes on Unpacking

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When you unpack UTA Data Exchange packages there are three possibilities:

  • The data is successfully unpacked.
  • The data cannot be unpacked due to Import Rule violation. Import rules are used to ensure that new data types for Level 1, Level 2 and Level 3 cannot be imported.
  • The package cannot be unpacked due to a decryption key error or an Internal System Error.

The following table outlines the possible unpack messages:

Message Notes
Unpack Successful! No action required.
Unpack Failed: Package violates Import Rules. Click the View Details link.
Level One Template Type - Template Name in package doesn't exist in current system.
Contact package provider to resolve this issue.
View Details - Import Rules Violation.
Note: Template name will be replaced by actual template name.
Level One Template Type - Level 2 Type Name in package doesn't exist in current system.
Contact package provider to resolve this issue.
View Details - Import Rules Violation.
Note: Level 2 Type Name will be replaced by actual Level 2 Type name.
Level One Template Type - Level 3 Type Name in package doesn't exist in current system.
Contact package provider to resolve this issue.
View Details - Import Rules Violation.
Note: Level 3 Type Name will be replaced by actual Level 3 Type name.
Unpack Failed: Possible Cause - Invalid Decryption Key or Invalid Package.
Check the Error Log for details on the Incoming Packages page.
Unpack confirmation page.
Unpack Failed: Internal Error. View details.
Unable to Unzip File: Possible Cause - Invalid Decryption Key View details.
Unpack Failed: Invalid Decryption Key Version View details.

See Also