'''#REDIRECT [http://smartsimple.com/files/113/f102251/Using_Quick_Messaging_viewlet_swf.html View It Here[Using Instant Messaging]]'''
==Using Quick Messaging== You can also send stored messages to people within your copy of [[SmartSimple]]. * These messages are stored in the recipient’s inbox, and are also displayed in the sender’s quick message outbox.* You can send a quick message to someone that is currently online by clicking on his or her name in the '''People Online''' list.* If the person is not online then you can click on the quick message icon for that person in the organisation chart, in the all [[User|users]] list or [[External|external]] contacts list. ==Sending Quick Messages== 1. Click on a [[Username|username]] in the '''People Online''' list. The '''Quick Message''' window is displayed. The [[Username|username]] is set to the name selected from the '''People Online''' list. You can switch a quick message to an email message by clicking the '''Switch to Email''' button – provided you have previously set up an email account. [[Image:Quick1.png]] 2. Type the '''Subject'''. 3. Type the '''Message Body'''. ==Adding a Complementary Copy== You can complementary copy multiple people into the message. 1. Click in the '''CC''' list. 2. Type the start of another [[User|user’s]] name. 3. Click the '''Check''' button. [[SmartSimple]] will attempt to resolve the [[Username|username]]. The following message is displayed. 4. Click the '''OK''' button. 5. Click the '''Send''' button. ==Quick Message – In and Out Box== The message is sent, and a copy is stored in your outbox. You will know when a message is read by reviewing your outbox. 1. Click the '''Communications''', '''Quick Messages''' [[Menu|menu]]. The inbox is displayed. Note the button at the top of the page displays your '''Sent''' items. ==Replying to Quick Messages== There are a number of indications that a message has arrived:* The message alert is displayed below the '''People Online''' list.* The message is displayed in your inbox with a '''New Item''' icon. ==Navigating and Managing Message Information== At the top and bottom of the message list the navigation controls are displayed. [[Image:Quick.png]] The '''Inbox''' also displays the '''Delete''' button and the '''Select/Deselect''' check boxes. [[Image:Quick2.png]] 1. Click the '''Select All''' check box. All the messages are selected. 2. Click the '''Delete''' button. All messages are deleted. ==Terminate User Session== [[Global Administrator]]s have the ability to immediately disconnect a logged in user. * This can be done by clicking on the relevant users name in the '''People Online'''.* In the '''Quick Message''' window that open select '''Terminate User Session''' from the top menu::[[Image:TermUser.PNG]]* Once you confirm the action that user will be disconnected from [[SmartSimple]]. You would normally either change the user's password or disable their login ability prior to actioning this to ensure they are not able to log back in. [[Category:Security]][[Category:View It]][[Category:Communications]]{{DeprecatedPage}}