Difference between revisions of "Using Quick Messaging"

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'''[http://smartsimple.com/files/113/f102251/Using_Quick_Messaging_viewlet_swf.html View It Here]'''
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#REDIRECT [[Using Instant Messaging]]
  
==Using Quick Messaging==
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{{DeprecatedPage}}
 
 
You can also send stored messages to people within your copy of [[SmartSimple]].
 
* These messages are stored in the recipient’s inbox, and are also displayed in the sender’s quick message outbox.
 
* You can send a quick message to someone that is currently online by clicking on his or her name in the '''People Online''' list.
 
* If the person is not online then you can click on the quick message icon for that person in the organisation chart, in the all [[User|users]] list or [[External|external]] contacts list.
 
 
 
==Sending Quick Messages==
 
 
 
1. Click on a [[Username|username]] in the '''People Online''' list.
 
 
 
The '''Quick Message''' window is displayed.
 
 
 
The [[Username|username]] is set to the name selected from the '''People Online''' list.
 
 
 
You can switch a quick message to an email message by clicking the '''Switch to Email''' button – provided you have previously set up an email account.
 
 
 
[[Image:Quick1.png]]
 
 
2. Type the '''Subject'''.
 
 
 
3. Type the '''Message Body'''.
 
 
 
==Adding a Complementary Copy==
 
 
 
You can complementary copy multiple people into the message.
 
 
 
1. Click in the '''CC''' list.
 
 
 
2. Type the start of another [[User|user’s]] name.
 
 
 
3. Click the '''Check''' button.
 
 
 
[[SmartSimple]] will attempt to resolve the [[Username|username]].
 
 
 
The following message is displayed.
 
 
 
4. Click the '''OK''' button.
 
 
 
5. Click the '''Send''' button.
 
 
 
==Quick Message – In and Out Box==
 
 
 
The message is sent, and a copy is stored in your outbox. You will know when a message is read by reviewing your outbox.
 
 
 
1. Click the '''Communications''', '''Quick Messages''' [[Menu|menu]].
 
 
 
The inbox is displayed.
 
 
 
Note the button at the top of the page displays your '''Sent''' items.
 
 
 
==Replying to Quick Messages==
 
 
 
There are a number of indications that a message has arrived:
 
* The message alert is displayed below the '''People Online''' list.
 
* The message is displayed in your inbox with a '''New Item''' icon.
 
 
 
==Navigating and Managing Message Information==
 
 
 
At the top and bottom of the message list the navigation controls are displayed.
 
 
 
[[Image:Quick.png]]
 
 
 
The '''Inbox''' also displays the '''Delete''' button and the '''Select/Deselect''' check boxes.
 
 
 
[[Image:Quick2.png]]
 
 
1. Click the '''Select All''' check box.
 
 
 
All the messages are selected.
 
 
 
2. Click the '''Delete''' button.
 
 
 
All messages are deleted.
 
 
 
==Terminate User Session==
 
 
 
[[Global Administrators]] have the ability to immediately disconnect a logged in user.
 
 
 
 
 
 
 
[[Category:Security]][[Category:View It]][[Category:Communications]]
 

Latest revision as of 08:39, 21 July 2017


Ambox warning pn.png This article is deprecated and the information contained within may no longer be correct.