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===How do I hear about forthcoming enhancements?===
* The [[SmartSimple]] newsletter is used to communicate forthcoming enhancements to the system. The newsletter is issued at least one week before an upgrade is to take place. You can also [http://smart.smartsimple.com/s_signup.jsp?token=XVtQC1oGYF9bRxdFQhdQ subscribe] to the [[:Category:Newsletter Archives|Technical Journal]] that is sent out prior to each upgrade on through the [http://smart.smartsimple.com/s_signupnewsletter.jsp?token=XVtQC1oGYF9bRxdFQhdQ html|Newsletter Signup Page]. (Unsubscribe [http://smart.smartsimple.com/s_signup.jsp?token=XVtQC1oGYF9bQxNFQhdQ here]).
===How often is the system updated?===
* The system is enhanced with new features approximately 4 times per yearquarterly. This The next upgrade is a process that has been carried on continuously scheduled for the last six years,'''{{CurrentUpgradeDate}}'''.
===What if I don't want to use a forthcoming enhancement?===
All upgrade features can be grouped into two categories: Global System Upgrades or On-Demand System Upgrades. * Global System Upgrades are enhancements to the SmartSimple system that will be immediately available to SmartSimple users upon the application of the upgrade to their server. * On-Demand System Upgrades are enhancements that also available immediately with the application of the upgrade, but must first be enabled or configured by a System Administrator. In both cases, all upgrades are backwards-compatible with your current configuration of SmartSimple.<!--* All new feature features added with the upgrades are created in such a way as to be optional and controllable by the [[System Administrator]]. This technique ensures that all enhancements are backwards -compatible with your current configuration of [[SmartSimple]].-->
===When are updates applied to the SmartSimple SaaS serviceservers?===
* Updates are always scheduled for '''Thursday''' night at '''10:00 EST'''. The service window is up to 4 hours, but the server unavailability typically lasts a very short period of time.
* Updates to dedicated severs are scheduled after the '''SaaS servers''' have been updated. The date and time of the upgrade is scheduled in conjunction with the [[System Administrator]] of the dedicated system.
===Can you I review the enhancements before they are updated on a production server?===
* Yes - your [[Backup Server and Testing Instances|Backup Server]] will be updated 1 week prior to the upgrade of your production server. You are encouraged to log into the backup server and test current and new functionality as desired.
[[Category:FAQ]][[Category:System Management]][[Category:Upgrades| ]]